“Inspiring Emotions” – The Story of Zone24x7’s Unique Ethos That Fuels Our Innovative Solutions
Do you remember the last time you got absolutely awed by something? So awed that you kept going back to that experience, you wanted to relive it as much as you want, you felt surreal. It was an experience so visceral, you briefly forgot your reality, you temporarily forgive yourself for your sorrows, you briefly felt hopeful and then you transcended into what felt like a fantastical, augmented version of reality.
Can you remember what it was?
It may have been an award-winning film from a legendary director; for an instance, say perhaps Schindler’s List, by Steven Spielberg. At one moment you’re on the couch in your living room and decide it’s time for a film. You hit the play button on the TV remote and see Liam Neeson’s face in black in white on the TV.
“That’s a bit odd,” you think.
“Didn’t this film came out in the 90s?” you wonder.
After a while, you forget all of that. Suddenly, you’re not seeing Liam Neeson on the TV. You’re seeing Oskar Schindler. He’s an Industrialist, a member of the Nazi party, and a saviour of lives; he’s a man riding against the tide despite all odds on a quest for absolution. This is a man hell-bent on doing the right thing in a world of relentless adversity. You see his sorrow, you feel for his guilt, you cry with him, you root for him.
You’re in awe. You feel enthralled.
See, experiences like this make us feel things. These experiences make us feel emotional. They lead us to engage, to question, to wonder. They make us feel alive. If you think about it, at the end of the day, these experiences and emotions make us, us. They are what makes humans, humans.
And that, brings us to Zone24x7’s tagline, “Inspiring Emotions”.
Initially, you may wonder what “Inspiring Emotions” means for a technology company. Let me explain.
At Zone24x7, we believe that contrary to popular belief, technology shouldn’t just be mundane. We believe that much like movies, music, deep conversations with people we like, which are essentially things we really enjoy, which makes us feel human, technology itself needs to make us feel those same things. We believe that technology should make us feel emotional (after all we humans create technology for ourselves).
This is why the solutions we provide for our clients go beyond mere technicalities. Staying true to our beliefs, we go one step further when we deliver solutions; we deliver solutions with an emotional edge.
Zone24x7 does that in two ways:
First, we operate with a heavy emphasis on Human Experience Design; that is to engineer solutions that resonate seamlessly with human experiences. In the intricate and fully technologized world we live in today, we want our solutions to be comprehensive and in alignment with ourselves as human beings.
With our emphasis on Human Experience Design, we deliver solutions that aren’t just excellent technologically, but solutions that make us feel, solutions that Inspire Emotions.
Secondly, when we deal with clients, we make sure that we deeply empathize with them. We make sure to understand their requirements at an absolutely fundamental level.
Once we have this understanding, we take complete ownership of the problem and the requirement so the client does not feel as if they’re dealing with an outside party.
Our clients often tell us that we are more like a deeply committed in-house team that is working on their problem with maximum care and earnestness. We make sure our client would not only get a solution of excellent quality but a solution that would Inspire Emotions.
The glowing testimonials we’ve received from our clients for over 15 years attests to the emotional impact we’ve created.
Despite being a relatively small company, it is this unique vision and approach that has enabled us to deliver staggering results to many businesses around the world for such a long amount of time.
As a company based largely in Sri Lanka as well as the Silicon Valley, we harness certain values that are characteristic of Sri Lankans to deliver these results. Sri Lankans, of course, are renowned for their unorthodoxy and ingenuity across various fields. This ingenuity, of course, emanates from a thorough comprehension of fundamental concepts and an inherent sense of empathy that is typical of Sri Lankans; and those unique characteristics are exactly what Zone24x7 uses to deliver solutions with standout excellence, emotional impact and thereby to Inspire Emotions.