Zone24x7 is a global company with a large number of employees and stakeholders. We understand the critical nature of privacy, particularly on our website and other connected platforms. This privacy statement is part of a website and describes how a website or organization collects, stores, protects, and uses personal information provided by its users. Another method of obtaining personal information varies according to the piece of legislation, but generally includes the following: 

• Names
• Dates of Birth
• Addresses (postal and email)
• Location (IP address, geolocalization)

Along with outlining how the company will use the information, it also details how the company will adhere to its legal obligations and how those who share their data can seek redress if the company fails to do so.

Any questions regarding our Privacy Practices should be directed to the Privacy & Information Security Officer (details provided in the Contact Us section below).

What Information Do We Collect?

Websites collect a wealth of data for a variety of purposes. This includes information you provide via forms, such as your name, contact number, and email address as well as a variety of other types of information gathered through tracking technology.

We will ask you to share personal information if you:

• Initiate a “Contact Us” Request
• Download a resource
• Submit an application to our career page

Among the data points that websites collect are the following:

• IP addresses are used to determine the location of a user.
• The manner in which a user interacts with a website. For instance, which links they click and how long they stay on a page.
• Information about the browsers and devices used to access the site by the user.
• Cross-site browsing activity. This provides those with access to the data with insight into the individual user’s interests, preferences among other things.

Not all websites collect all of the information listed above. It is entirely dependent on the service provided by the website and the manner in which the website is monetized.

Additionally, it’s worth noting that companies collect data about users in a variety of ways. Additionally, businesses collect data via smartphone apps, smart speakers, and email.

Information that we ask from a visitor:

• Your Name
• Email Address
• Phone Number
• Job Title
• Company/ University
• Country

We do not collect the following information:

• Racial or ethnic origin
• Political opinions
• Religious beliefs
• Bank and financial account information
• Genetic data
• Biometric data
• Sexual orientation
• Health-related data

We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times, and referring website addresses. (These will be collected automatically).

Why Do We Collect Your Information?

We use the information that we collect for a variety of reasons:

• To enhance our website’s functionality. We analyze data such as browsing duration and bounce rate in order to improve your experience on our website.
• To enhance the effectiveness of our marketing campaigns.
• We may use your contact information to send you marketing materials on occasion. The email address you provide may be used to send you important updates and newsletters.
• Through our website, we keep track of your journey and actions and analyze them for the betterment of our website and related services. We monitor your navigation, the number of visits, the bounce rate, and the items you download. This is accomplished via the use of cookies. (Please refer to our cookie policy for more info).

If you are a parent or guardian of a child who has provided personal information without your knowledge and consent, you may reach out to us using the email address at the “Contact Us” section below.

Zone24x7 Cookie Policy (Tracking User Data)

We use cookies to personalize the way we market our services. The data that we receive from cookies is used to modify our content marketing strategy, improve our advertisement strategy, and analyze our traffic.

Cookies are small pieces of data stored on a user’s device by websites. Cookies are frequently used by websites to remember user preferences and provide a more personalized experience, as well as to collect information for advertising purposes. The duration of a cookie’s tracking of a user is determined by the cookie’s type. 

There are several types of cookies in use, including session cookies and third-party cookies. Session cookies are transient cookies that are stored on the user’s computer during a browsing session and are deleted when the browser is closed. Third-party cookies are those that originate from a domain other than the website’s domain and are typically placed by various types of display advertisements or banners. Zone24x7 prohibits the use of third-party cookies on their website.

We use cookies to:

• Our website will retain your previous preferences and settings. Cookies enable us to personalize your experience, particularly when you revisit our website.
• We use cookies to enhance the security of our website.
• We use cookies to aid in the analysis of our website. Cookies assist us in determining which aspects of our website are performing well and which require improvement.

Zone24x7 uses Google Analytics to collect data about how users interact with our website. Google Analytics uses cookies to collect information about website usage. You can view the Google Privacy Policy here.

Third-party cookies are those that are set by websites (or domains) other than the one you are currently visiting. These are typically used for online advertising and are implemented via scripts or tags on a website. They are not in themselves dangerous and will not infect your computer with harmful viruses or malware. They may be viewed as an invasion of privacy by some users, prompting the enactment of new privacy legislation. Check and manage the cookies in your browser to see if third-party cookies are enabled.

Certain browsers, such as Safari and Firefox, automatically block third-party cookies. Despite their announcement that they would be blocked by 2022, Google Chrome still allows third-party cookies by default. Almost all modern browsers enable you to tailor the way cookies affect your browsing experience. However, restricting or completely disabling cookies may impair your web experience.

Your choice is entirely up to you! Fingerprinting is a type of website tracking in which the attributes of the user’s device or browser are used to create a user profile. Fingerprints make use of a variety of pieces of information, including the device’s operating system, screen resolution, browser and browser version, language, and time zone. This writer’s browser fingerprint was unique among the site’s 224,279 browsers tested over the last 45 days. To see how well fingerprinting can identify you, visit Panopticlick (Covering Tracks).

Who Is Your Information Shared With?

Zone24x7 does not disclose your personal information to unaffiliated individuals or businesses. We do not share any of our data with third parties unless they assist us in maintaining our website or other marketing channels. Our service providers, such as our Customer Relationship Management (CRM) software provider, email marketing platform, content management system (CMS), and marketing automation application, will have access to your information. All of our service providers have signed confidentiality agreements ensuring that they are only permitted to use your information for the tasks for which they have been hired. Zone24x7 will not ask for your credit card information. Your information is not shared with payment processors or financial institutions. Zone24x7 makes every effort to adhere to the law in all circumstances. By submitting your information to us, you agree that it may be shared to comply with the law and to protect our stakeholders and the general public’s rights, property, and safety.

Website Tracking and Global Privacy Regulations

Tracking websites is legal. However, the practice is becoming increasingly regulated, with newly enacted directives such as the GDPR in Europe and the CCPA in California establishing guidelines for website operators to follow when dealing with customer data. The following section discusses how the guidelines affect website tracking.

• General Data Protection Regulation (GDPR) for EU and UK
• California Consumer Privacy Act (CCPA)
• California Online Privacy Protection Act (CalOPPA)

General Data Protection Regulation (GDPR)

GDPR requires businesses to obtain consumers’ opt-in consent prior to collecting personal data. Personal data is defined in the GDPR as any piece of information that relates to an identifiable individual. This includes identifiers associated with the Internet, such as IP addresses, cookies, and digital fingerprints. This means that while websites may use these technologies to track users, they must first obtain the user’s permission. The only exception is when tracking technology is required for the site to function properly, such as cookies that keep users logged in while they browse. Additionally, websites cannot include pre-ticked boxes or banners that state, “By using our site, you consent to the use of cookies.” Rather than that, websites must require users to take affirmative action to consent to data collection, such as checking a previously unticked box. There are additional requirements for websites. For instance, consent must be tailored to the particular type of data collection. Consent forms should be simple to understand for web users, and websites should identify any third parties who will have access to the data. If a user has consented to website tracking, the site must still provide a mechanism for the user to withdraw their consent and have their data deleted. 

California Consumer Protection Act (CCPA)

As with GDPR, the CCPA regulates what businesses subject to the regulation may and may not do with personal data. Additionally, the CCPA, like the GDPR, considers online identifiers and IP addresses to be personal data, which means that website tracking is affected. 

The CCPA does not require websites to obtain users’ opt-in consent before collecting their data (unless the user is under 16). However, sites that collect information must inform users about the types of data they will be collecting and why. Additionally, the upcoming regulation provides customers with the right of access to the information collected by the business and the right to have their information deleted. Finally, businesses that sell personal data to third parties must provide an opt-out mechanism for the user. This means that websites may track users, but they must disclose why. Additionally, they must have a system in place to organize the data they collect as a result of this tracking in order to delete it in response to a request. Websites can utilize a cookie banner to ensure compliance with the CCPA.

CalOPPA: California Online Privacy Protection Act

The California Online Privacy Protection Act, more commonly abbreviated as CalOPPA, was enacted to safeguard California residents’ privacy rights and personal information. Its purpose is to protect “personally identifiable information” and is currently regarded as the most expensive privacy law in the United States. Although CalOPPA is a California law, virtually all websites that collect personal data online must comply with it due to the possibility that the site(s) will be used by a California resident. Numerous requirements are imposed by the law. To begin, websites must include a prominently displayed and easily understandable Privacy Statement. 

The California Personal Information Protection Act (CalOPPA) defines “personally identifiable information” as the following:

• First and last names
• Physical addresses
• Email addresses
• Telephone numbers
• Social Security numbers
• Any other contact information, both physical or online
• Birthdays
• Details of physical appearance (height, weight, hair color)

How Do We Process Your Data?
We use your information solely for internal purposes such as marketing, website development, headhunting, and partnership development. We reserve the right to share your personal information with the government and other appropriate authorities in the event of a security threat to you, others, or Zone24x7. We only collect your data for internal purposes such as marketing, website development, headhunting, and partnerships. In the event of a security threat to you, others, or Zone24x7, we exercise our right to share your personal details with the government and relevant authorities.

Security Of Your Data

We employ stringent security measures to safeguard your data. Zone24x7 has partnered with a leading global provider of cybersecurity solutions to bolster our defenses and assist us in monitoring our systems for viruses and other potential threats. However, we cannot guarantee the security of your information and cannot rule out the possibility of data compromise. We do not provide you with any data security services in the event that our systems are attacked and your personal information is compromised. We are not responsible for the loss of information resulting from unauthorized activity on your account on our website.

Your Rights To Your Data

We store your data on secure servers for a period of time determined by you. We may retain your data for a longer period of time if we have legitimate business reasons to do so. You have the right to access your personal information. You have the right to make changes to the information you provide. You have the option of unsubscribing from our mailing list at any time. You have the right to request that Zone24x7 delete your personal data.

How Long Do We Store Your Data

You, as the data owner, have the right to access your data at any time. You have the right to access, correct, and edit any information that you provide. You have the right to request that Zone24x7 either cease using your data or permanently delete it. If we do not have the legal authority to use your information, we will delete all of your information from our systems with data destruction methods. If you wish to unsubscribe from our emails, click the unsubscribe link at the bottom of our emails. We’ll miss you when you leave, but we recognize that nothing is permanent in this life.

Links To Third-Party Websites And Services

The Zone24x7 website might include links to third-party products or external websites. These platforms, websites, or social media profiles, have independent privacy policies. We urge you to read these policies and familiarize yourself with the necessary information. Zone24x7 is not responsible for any of the information that you willingly or unknowingly submit to these sources. If you come across a security concern on any of these websites, please get in touch with us and let us know. We will take immediate action to ensure that these websites are complying with our privacy policy.

Changes To Our Privacy Policy

Zone24x7 retains the right to make changes to this privacy statement at any time. By using our website, you agree to our privacy statement and any future amendments. If you disagree with any of the amendments, you may request that we delete your information.

Contact Us

Zone24x7 is a compliant company, especially when it comes to the privacy and security of data. For further information on our privacy policy, please contact our Data Protection Team at: isofficer@zone24x7.com.