Sri Lanka Fintech Summit 2026

We'll be at the Fintech Summit

16th & 17th September ·

VISIT STALL NO. 10
Cinnamon Grand Hotel, Colombo

Adapting to changing customer journeys: empowering business analysts for customer-centric growth

Adapting to changing customer journeys: empowering business analysts for customer-centric growth

Divani Sanju Sundaram

3 min

Discover how Business Analysts empower customer-centric growth! Learn why adaptability is key and how positive customer interactions drives business success.

By Divani Sanju Sundaram – Senior Business Analyst