SerendibAI
SerendibAI is an artificial intelligence-powered vision analytics platform that generates actionable insights from available video streams. By integrating cutting-edge machine learning with data science, our platform helps to convert real-world events into actionable insights. Through this platform, organizations are able to make data-driven decisions to optimize store environments to achieve business goals.

Our Solution

Traffic Counting
Real-time traffic detection of people walking into a store or building Further analysis of collected data which can be integrated with external systems. The platform enables real-time occupancy counting which helps maintain service levels and safety regulations.
Demographic Detection
Our specialized algorithms are able to detect demographic details and segment people into customer segments such as Millennials, Gen X, Gen Z, etc. The data can be analyzed to discover trends and behaviors of different age groups and genders to make data-driven business decisions.


Fixture Dwell Time
SerendibAI accurately measures customer time spent browsing at fixtures to give organization data on fixture engagement levels and measure the success of products on display. The platform is able to identify patterns in dwell time which can be used to bolster business strategy.
In-Store Dwell Time
Our specialized algorithms are able to detect demographic details and segment people into customer segments such as Millennials, Gen X, Gen Z, etc. The data can be analyzed to discover trends and behaviors of different age groups and genders to make data-driven business decisions.


Fixture Interaction
SerendibAI identifies when customers stop and interact with products on fixtures. Fixture interaction can identify the type of products that people are interested in and the level of interest that is shown.
Impression Count
Our solution can accurately track gaze and identify impressions on a particular fixture which can be a retail fixture, display case, or any general product display platform. SerendibAI helps to pinpoint areas of interest and feeds real-time information into the system.


Line Monitoring
SerendibAI helps with tracking in-store lines and alerting staff members of particular changes to lines SerendibAI continuously monitors all in-store lines and provides real-time alerts based on set variables such as line length etc. Using data to predict wait time in order to provide useful information to the customers in real-time.
Line Prediction
The platform is able to predict how many checkout registers should be open at a given time frame to optimally cater to the checkout traffic. The system analyzes Traffic counts, Occupancy levels, and Customer dwell times to forecast and provide guidance on the expected traffic in checkout areas. The system can also be used to effectively manage register operations to minimize line creation events and reduce line wait times.

As a vision inference platform, ensuring customer privacy is of paramount importance to us. We have designed the platform in accordance with the GDPR and CCPA privacy regulations. The platform does not detect any personally identifiable information (PII) and does inference at the aggregate level anonymizing all collected data to achieve full compliance with privacy regulations.
The final data available for analytics will be 100% anonymous with no personal data captured or stored.
Yes, The platform can work with most off-the-shelf camera infrastructure that is available in the market that meets with our minimum system specifications.
The platform is capable of running on CPU, GPU, and Cloud-based deployments that meet our minimum system specifications.
Yes, we have an integrated device that brings together the video sensor capability along with edge processing to provide a plug-and-play solution that can run all of our available use cases.
Depending on the use cases and customer requirements the platform is capable of updating data and providing alerts in near real-time for operational decision making.
Our consultants closely engage with you from the initial product trial stage through to implementation and post-implementation support until your business is fully geared to use the platform. We are committed to offering you a solution tailored to meet your specific needs.
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Talk to us today and get advice on how you can leverage our expertise to improve your business or sales objectives. Our specialists will provide you with consulting, sales, and technical recommendations.