Technical Support Engineer

Join us and be a part of the energetic Systems team at Zone 24×7.

Required Qualifications

  • Degree/Diploma in IT or Networking.
  • Minimum of  01-year of experience in a level 1 IT Systems/ Networking.
  • Good Knowledge in computer hardware, software installation, Windows and Linux Operating Systems.
  • Experience with LAN, WAN, Patch Management, and Backup.
  • Experience in Monitoring, Diagnosing, and resolving network and computer systems issues.
  • Maintain VMware cluster and SAN storage.
  • Cisco Switch Configuration and Management.

Responsibilities

  • Maintaining network and communications infrastructure of all company sites providing an
  • efficient service for company associates and adhering to security best practices.
  • Ensure that user and project team support is provided within the SLA.
  • Provide support in conducting audits on the network and communications infrastructure.
  • Adhere to security best practices, policies, and procedures.
  • Troubleshoot any IT System-related issue.

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